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Regional Collector-Customer Service

Regional Collector-Customer Service

Job ID 
2017-1644
Address 
1140 Roma Ave.
City 
Hammond
State 
LA

More information about this job

Overview and Responsibilities

Are you a top performing collector who wants to earn thousands of dollars through bonuses and commissions? We are seeking tactful, self-motivated, goal-oriented individuals who are honest, dependable and searching for an exceptional career opportunity in the growing financial industry. You will experience computerized and on-the-job training to enhance skills. As a Regional Collector, you will be the point of contact for past due borrowers. Job responsibilities are as follows:

  • Manage various recovery accounts including bankrupt, legal, garnishments
  • Professionally communicate with customers to negotiate and arrange payments on loans with the goal of keeping garnishments and repossessions to a minimum
  • Keep lines of communication open after payment is received to allow for early intervention and preempt future delinquency
  • Investigate activities to evaluate and determine the contact information for customers through use of Credit Bureaus, LexisNexis, Accurint, database searches and references
  • Collaborate with attorneys, Bankruptcy Courts and third party vendors to secure fair and adequate treatment on eligible claims
  • Adhere to the Fair Debt Collection Practices Act as well as all bankruptcy laws both state and federal
  • Achieve and exceed production standards set each month to obtain bonus and commission rewards by working accounts thoroughly

 

Qualifications

  • High School Diploma or GED
  • Banking or finance background with prior collections experience preferred
  • Must pass pre-employment Assessment tests, Drug Screening, Background and Credit Check 
  • Able to work in a fast-paced environment
  • Must have good organization and time management skills to prioritize tasks to problem solve creatively and make analytical decisions
  • Demonstrate ability to negotiate, instruct, and persuade others
  • Must take initiative and must work well under minimal supervision while staying self-motivated
  • Interact with internal and external customers in a sensitive, tact, and professional manner
  • Must be able to comprehend and apply federal, state, and local collection laws, rules, regulations and company policies and procedures to day to day operations
  • Basic computer skills, familiarity with Windows and Office Suite; must be proficient in Microsoft Excel  

Benefits

Benefits:

 

We offer a competitive compensation and benefits package including: 

  • Health/Dental/Vision
  • Paid Vacation
  • 401 (K) and employer match
  • Company provided Life Insurance & Long Term Disability

Additional benefits with Republic include:

  • Regular drawings for sports tickets
  • Employee of the Month Program
  • Philanthropic support for charities such as Juvenile Diabetes Research Foundation and the American Cancer Society
  • Beautiful offices with a friendly team environment

Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.  

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